This Privacy Policy explains how Gruppo Due ("we", "our", or "us") collects, uses, and protects your personal data when you use our website at https://gruppo-due.com/. By using our services, you agree to the practices described below.

1. Licensing Request Data
   When you generate a price preview for a licensing selection through our shop system, we may log metadata related to your request (e.g., product selections, configuration options).

2. Trial and Student Request Information
   When you request a trial, or student license, we store the information you provide in your request
   
   
3. Transaction Data
   When you make a licensing purchase through Paddle, we store and collect data from the transaction such as the licensee name, billing items, email address, country, and postal code.

4. Website Analytics
   We use PostHog (hosted on its EU infrastructure) for cookie-less, privacy-focused analytics. This tool collects anonymized usage data (e.g., page views, interactions) without storing cookies or persistent identifiers.

5. Error Monitoring
   We use Sentry (hosted on its EU infrastructure) for error monitoring. When an error occurs on the website, this tool collects anonymized contextual information (execution logs, interactions).
   
   
6. Newsletter
   When you sign up for our newsletter, we store your email address

All purchases are processed directly through Paddle.com, our authorized payment partner. We do not collect or store:

• Payment information (credit card details, etc.)

• Full purchase transaction data

Your purchase is governed by Paddle’s Privacy Policy, available at https://www.paddle.com/legal/privacy.

We use your data to

• Provide and improve pricing estimates

• Analyze aggregated website usage trends

• Analyze errors and faults in our system

• Comply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

If you would like to

• Request access to or deletion of your data

• Object to data processing

• Withdraw consent (where applicable)

Please reach out to service@gruppo-due.com

We do our best to comply with all applicable privacy laws, and are always happy to assist you.

We store your order data indefinitely (unless you request deletion) – in order to keep proof of your licensing purchase for future reference.

We store anonymized usage data for a maximum of two years.

We share data with third parties exclusively for the purpose of operating our services, we do not sell your data.

These are the services that may process your data:

• PostHog – We share anonymized usage data (cookieless) with this partner for web analytics
• Sentry – We share anonymized usage data with this partner for error monitoring
• Paddle – We share your IP address with this partner in order to show price previews with local taxes applied
• Cloudflare – Cloudflare acts as our content delivery network and therefore processes data passing into our systems
• Hetzner – Hetzner is our server operator and therefore stores data you share with us